They do have contact options and encourage their users to make use of them, but you shouldn’t expect a speedy reply or any kind of priority treatment. The developers have gone through a lot of effort compiling a help database that covers a large variety of topics, but if you get stuck and need actual human assistance, it can take a while to get a response. The one downside of being a free application is that you shouldn’t expect much in the way of customer support. PDF24 has a forum and list of frequently asked questions you can turn to in case you run into problems (Image credit: PDF24) Support
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